From daily support to strategic planning, our Managed IT Services act as your full IT department—at a predictable monthly rate.
Whether you're a boutique practice or a multi-office firm, we safeguard your systems with proactive monitoring, rapid response, and continuous enhancement.
We monitor your network, servers, and endpoints around the clock—catching issues before they disrupt deadlines or compromise security.
Lawyers and staff get fast, friendly help via phone, email, or chat 24/7 —because
every minute can count during critical filings.
With Archway Computer’s Managed IT Services, you get a dedicated team of experts to keep your systems secure, reliable, and running at peak performance — without the cost of an in‑house IT department.
Managed IT means your attorneys and staff have a dedicated help desk to call for any tech issue—password resets, printer problems, software crashes, or email glitches. But it goes beyond troubleshooting. We proactively monitor your systems 24/7, apply updates, patch vulnerabilities, and make sure your legal applications run smoothly. This keeps your team focused on billable work instead of technology headaches.
Yes. Our managed IT services include full support for popular law firm platforms like Clio, iManage, NetDocuments, AbacusLaw, MyCase, and Time Matters. We handle installation, updates, troubleshooting, and integrations with Microsoft 365 or other tools your firm relies on. Because these programs are mission-critical, we make sure they stay secure and reliable as part of your ongoing support package.
Law firms can’t afford downtime when court deadlines or client filings are on the line. With managed IT, we provide continuous monitoring, automatic alerts, and proactive fixes to prevent outages before they happen. If an issue does occur, our help desk responds immediately—no call queues. We also build in redundancy and backups so your systems stay online even in the event of hardware failure or cyberattack.
We use a flat monthly rate per user. That means you get unlimited support, proactive monitoring, security updates, and strategic IT planning without unpredictable hourly bills. This transparency makes it easy for firms to budget and prevents you from having to “decide” whether an IT issue is worth calling about.